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Ordering at Pillow Talk is easy.

Online Shopping at pillowtalksextoys.co.uk is secure and simple.

How to place an order.
On the left of the screen in every page you will find all the main categories in pink, you can click these for an explanation of the different products within that category. Alternatively, if you already know what you are looking for you can either browse the sub categories or enter the name of the product in our advanced search facility at the top of every page. When you have found the product you would like to order simply add it to the basket or click more info for a detailed description, larger picture and a recommended products guide to go with the item.

When you click add to basket your item will be shown in your shopping basket on the top right of the screen. The total cost of items in the basket will be calculated automatically. Remember that all Pillow Talk prices include VAT and all UK orders over £30.00 will be delivered free.

When you have finished shopping, click the Checkout link and you will be taken through the simple and secure payment process. All orders are processed through our secure Protx server.

Order by Post
You can also order by post if you would prefer to pay by cheque or postal order. Please send a list of the items or product codes you would like to order or a print-out of the basket screen, along with your name, address (including post code) and telephone number in case there is a problem with your order.

Please make all cheques and postal orders payable to Pillow Talk

Pillow Talk
PO Box 519
Harpenden
Herts
AL5 9ES

Telephone Ordering - Freephone (UK) 0800 783 3509 (24 hours a day)

If you'd rather not place your order online, you can order over the telephone.
Before you call, make a list of all the product codes you would like to order. You only need to read out these codes when ordering over the telephone so nobody will be aware of the nature of your purchase.

Alternatively, you can add items to the basket in the usual way and then call our Freephone order line. On the basket page, the product number is shown in brackets after the product name.

Our friendly customer service team are waiting for your call.

Freephone (UK) 0800 783 3509 all calls are answered 24 hours a day, 7 days a week, including Christmas Day and Bank Holidays!

Availability
The Pillow Talk web site only shows items that are in stock. If an item will take longer than 1 or 2 days to deliver then the estimated delivery time is shown in the product information.


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WHY SHOP WITH US?

Discreet Packaging

All orders at Pillow Talk are shipped in plain packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.

Same Day Dispatch

All orders placed at Pillow Talk Monday to Friday between the hours of 8am to 4pm will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day. Guaranteed Saturday deliveries must be ordered before 4pm on Friday.

Discreet Credit Card Bill

All Credit and Debit Card payments will be processed through HSBC or Paypal and the name A.G.E. will appear on your statement. There will be no indication as to the nature of your purchase.

Free Phone Order Line

We are always available to take your call at Pillow Talk. You can contact us Free on 0800 783 3509 to place an order 24 hours a day 7 Days a week.

Online Order Tracking

You can track the progress of your Pillow Talk order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.

High Stock Levels

All products shown on our website are in stock and ready for immediate dispatch. If for any reason a product is showing as in stock but is unavailable we will let you know immediately.

Satisfaction Guarantee

At Pillow Talk we fully understand that when purchasing goods online they may not be quite what you expected. That is why we offer a 14 day exchange or refund guarantee on our adult products (Please refer to our Terms and Conditions page).

Price Promise

Pillow Talk operates a Price Promise service. If you have seen a product cheaper on any other UK website then just let us know and we will beat that price! As long as the product is in stock and the shop with the lower price is based in the United Kingdom, we will happily match the price you have been quoted.

Customer Confidentiality

Your Personal Details Are Safe at Pillow Talk. We do not give or sell any of your personal details to any other organisation and only use your personal information to provide the service you requested. We never even see your card details as they are processed through our secure payment processor. Shopping could not be any safer anywhere else!

Free Delivery and Gifts

Our customers will qualify for Free First Class Recorded Delivery on all orders of 30 pounds or more. Customers will also be able to choose from a selection of Free Gifts when spending 40 pounds or more.

CUSTOMER COMMENTS

Fantastic Online sex toy shop. Great selection of products and rapid delivery too. I will be recommending my friends and will be back soon! Thanks. xx

Jess - August 2010

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