All orders at Pillow Talk are shipped in plain packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.
All orders placed at Pillow Talk Monday to Friday between the hours of 8am to 4pm will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day. Guaranteed Saturday deliveries must be ordered before 4pm on Friday.
All Credit and Debit Card payments will be processed through HSBC or Paypal and the name A.G.E. will appear on your statement. There will be no indication as to the nature of your purchase.
We are always available to take your call at Pillow Talk. You can contact us Free on 0800 783 3509 to place an order 24 hours a day 7 Days a week.
You can track the progress of your Pillow Talk order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.
All products shown on our website are in stock and ready for immediate dispatch. If for any reason a product is showing as in stock but is unavailable we will let you know immediately.
At Pillow Talk we fully understand that when purchasing goods online they may not be quite what you expected. That is why we offer a 14 day exchange or refund guarantee on our adult products (Please refer to our Terms and Conditions page).
Pillow Talk operates a Price Promise service. If you have seen a product cheaper on any other UK website then just let us know and we will beat that price! As long as the product is in stock and the shop with the lower price is based in the United Kingdom, we will happily match the price you have been quoted.
Your Personal Details Are Safe at Pillow Talk. We do not give or sell any of your personal details to any other organisation and only use your personal information to provide the service you requested. We never even see your card details as they are processed through our secure payment processor. Shopping could not be any safer anywhere else!
Our customers will qualify for Free First Class Recorded Delivery on all orders of 30 pounds or more. Customers will also be able to choose from a selection of Free Gifts when spending 40 pounds or more.